Refund Terms for ENVORAXIUM

Welcome to ENVORAXIUM. We value your satisfaction and strive to ensure that all our customers have a positive experience. These refund terms apply to all purchases made on our website and are designed to outline our policy regarding refunds.

Eligibility for Refunds

To be eligible for a refund, you must meet the following conditions:

• The request for refund must be made within 30 days of purchase.
• The product or service purchased must be unused or in the same condition that you received it.
• Proof of purchase must be provided when requesting a refund.

Non-Refundable Items

Certain items or services are exempt from being eligible for a refund. These include:

• Gift cards purchased from ENVORAXIUM.
• Downloadable software products or digital goods that have been accessed.
• Customized services that have been initiated or completed.

Process for Requesting a Refund

To initiate a refund, please follow these steps:

1. Contact our customer support team at [email protected] with your order details and the reason for the refund request.
2. Our team will review your request and may ask for additional information if needed.
3. Once your refund request is approved, we will process it within seven business days.

Refunds to Payment Methods

All approved refunds will be credited back to the original payment method used during the purchase. Please note that it may take some time for your bank or credit card company to process and post the refund.

Contact Us

If you have any questions regarding our refund policy or require further assistance, please do not hesitate to contact our customer support team at [email protected]. We are here to help!

Thank you for choosing ENVORAXIUM.